You may call for assistance whenever you feel concerned about your child’s health. In the case of a medical emergency, please dial 911. If you think your child swallowed something that may be harmful, please dial Poison Control at 800.222.1222 (www.poison.org).
To reach our providers or nurses
During office hours
Our pediatric registered nurses are available to answer questions, help you manage your child’s health issues and decide if an office visit is warranted. Please call and ask to speak to a nurse.
If you are asked to leave a message, your call will be returned by a nurse within two to three hours. Our nurses are located in the office and can consult the doctors and pediatric nurse practitioners, if needed.
If you request to speak with a provider, your call will be returned by the end of the clinic day.
After office hours
One of our doctors or nurse practitioners remains on-call after hours. Please call to have the on-call provider paged.
Please note that you may be billed for professional services delivered by phone after hours.
The MyNM Patient Portal is available anytime
For non-urgent questions, please send a My NM Patient Portal message to your child's care team. Messages will be answered within two business days, and often sooner.
if your child needs to be seen at one of the two SEPARATE NMG practices
Lincoln Park and Glenview call 312.926.7337 (PEDS)
Bucktown Internal Medicine and Pediatrics call 312.926.3627 (DOCS)
Lincoln Park and Glenview Pediatrics
Peter Lechman, MD
Anita Chandra-Puri, MD
Alexandra Downing, DO
Peter Hwan, MD
Theresa Karacic, MD
Paul Martin, MD
Mariam Dreifuss, MD
Catherine Angle, APN, CPNP
Claire Rathnau-Minnella, ND, APND, IBCLC
Bucktown Internal Medicine/Pediatrics
Shalini Bhattacharya, MD
Sherry D’souza, MD
Christopher Miller, MD
When to call your pediatrician
Concerning symptoms that should prompt a call to your pediatrician include but are not limited to: